Terms of service.

Welcome to Noochxxo Shoes! By using our website (www.noochxxoshoes.com) and making a purchase, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General Terms

  • By accessing or using our website, you agree to comply with these Terms and Conditions and all applicable laws.

  • Noochxxo Shoes reserves the right to update or change these Terms and Conditions at any time without prior notice. All updates will be posted on this page with the “Last Updated” date.

2. Products and Orders

  • Product Availability: All products are subject to availability. Noochxxo Shoes makes every effort to ensure that product descriptions and images are accurate. However, we do not guarantee that the descriptions are completely accurate or free from errors.

  • Custom-Made Products: As every product is custom-made, please be aware that colors, sizes, and designs may vary slightly.

  • Order Acceptance: Once you place an order, you will receive an email confirmation. Noochxxo Shoes reserves the right to refuse or cancel any order for reasons such as product availability, errors in pricing, or fraud.

3. Pricing and Payment

  • Pricing: Prices listed on the website are in USD (or your specified currency) and do not include shipping fees, taxes, or other charges unless stated.

  • Payment Methods: We accept major credit cards and secure payment methods through Wix Payments, PayPal, or other payment providers integrated into our website.

  • Currency Conversion: If you are shopping from outside the United States, your payment will be converted to your local currency by your bank or payment provider at the current exchange rate.

4. Shipping and Delivery

  • Shipping Time: Orders are processed within 5 to 14 business days. Delivery times may vary based on location, but we aim to deliver within 2 to 4 weeks.

  • Shipping Cost: Shipping is free for all orders.

  • Delivery Issues: If you have not received your order within 60 days of purchase, please contact customer support.

5. Returns, Refunds, and Exchanges

  • Custom-Made Products: Because each product is custom-made, we do not accept returns or exchanges unless the item is defective or damaged.

  • Defective or Damaged Items: If your item is defective, damaged, or incorrect, please contact customer support with a photo of the item and a description of the issue. We will either offer a replacement or a refund.

  • Refunds: We issue refunds for defective or damaged products only. Refunds may take 5-10 business days to process, depending on your bank or payment provider.

6. User Responsibilities

  • Accurate Information: You are responsible for providing accurate, current, and complete information when making a purchase. Noochxxo Shoes is not responsible for any delays or errors caused by incorrect information.

  • Account Security: If you create an account with Noochxxo Shoes, you are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.

7. Intellectual Property

  • Copyright and Trademarks: All content on our website, including text, graphics, logos, images, and product designs, are owned by Noochxxo Shoes and are protected by intellectual property laws. You may not use any content without our express written permission.

8. Limitation of Liability

  • No Liability for Damages: Noochxxo Shoes is not liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business interruption, arising from the use of our website or products.

  • Force Majeure: Noochxxo Shoes is not responsible for delays or failures in performance due to events beyond our control, such as natural disasters, pandemics, or other unforeseen circumstances.

9. Governing Law

  • Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Noochxxo Shoes operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

10. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. Please refer to the Privacy Policy for more details.

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: support@noochxxoshoes.com